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Quick Guides

RS 5000

With its cutting-edge digital wireless technology, intuitive handling, supreme wearing comfort and a long-lasting battery, the RS 5000 ensures a highly enjoyable TV sound experience.

Customize your TV sound experience

There is no great TV show that cannot be improved by great sound. Which is exactly the job the Sennheiser RS 5000 was made for.

Tailor the volume, the sound profile and even the speech intelligibility to your needs. Move freely while you’re listening, since the RS 5000 is wireless and lightweight. Intensify your listening. Add clarity and comfort to your TV sound.

Your + in TV listening

With the RS 5000 your TV will be indulging you with superior Sennheiser sound quality. 

For customizing your audio experience according to your requirements there are three hearing profiles to choose from, which deliver clearest speech and colorful music. Adjust the left and right volume for a pleasant and balanced sound.

Your + in sound experience

The RS 5000 features a unique Speech Intelligibility function that makes speech easier to understand by dynamically reducing background noise which is part of the TV audio but may interfere with the spoken word. 

Your + in freedom

Your + in speech intelligibility

Focus on the program, not on your device: The RS 5000 offers easy and intuitive handling. It even reminds you when it’s time to recharge the battery.

Also, it provides full compatibility with digital as well as analog TV outputs. As for the wearing comfort, the RS 5000 puts no pressure on ears and temples even during long sessions – which especially spectacle wearers will appreciate. And, when not in use, it just switches itself off. Automatically.

Your + in comfort and simplicity

The RS 5000 features a sleek and attractive base station that makes a stylish yet subtle addition to every home entertainment system. 

The base station also serves as a smart docking station that lets the headset/receiver lie in a compact and tidy horizontal position when charging the durable integrated battery.

Your + in style

With a wireless TV headphone system, you benefit from the following advantages:\nYou can watch TV while your partner can e.g. read or sleep undisturbed in the same room.\nYou can enjoy crystal-clear sound without being completely acoustically isolated from your environment.\nThe stethoset receiver does not encircle your ears like normal headphones. The ear pads don't fully cover your ear canals and allow ambient sound to pass so you are not acoustically isolated from your environment.\nYour hearing sensitivity starts to change but you can enjoy and hear TV sound clearly without having to increase the volume.\nYou can better understand and enjoy the dialogs in movies or sportscasts, without annoying background noise such as background music or stadium noise.\n

What are the advantages of wireless TV headphone systems?

Frequently asked questions (FAQs)

This should only be the case if the TR 5000 transmitter is connected to the analog headphone socket of your TV. Some TV models mute the internal loudspeakers as soon as a headphone jack is inserted. Check the menu of your TV to see if and how the internal loudspeakers can be unmuted. Alternatively, you can connect the transmitter using the audio connection "AUDIO OUT" or "DIGITAL OUT" (if available).

Why are my TV's internal loudspeakers muted when I connect the wireless headphone system using the analog cable?

You can connect (pair) up to 4 stethoset receivers to the TR 5000 transmitter and use them simultaneously.

Can I use several headphones/receivers with one transmitter?

The hearing profiles allow you to personalize the sound of the RS 5000 and to especially improve the speech intelligibility. You can choose between the following hearing profiles:\nHearing profile 1 - Low-frequency tones are slightly boosted to provide a warm, full sound. High-frequency tones are reproduced less piercing and clanking.\nHearing profile 2 - High-frequency tones are strongly boosted to provide a crystal-clear sound, especially for sibilants and high-frequency tones such as twittering of birds.\nHearing profile 3 - Low-frequency tones are attenuated so that they cannot mask high-frequency tones.\nIf no hearing profile is selected, the sound from the connected audio source is reproduced unchanged.\nWhen speech is mixed with annoying background noise, you can use the speech intelligibility function. The speech intelligibility function automatically detects and reduces annoying background noise. Speech is foregrounded and easier to understand. Press the Speech intelligibility button to activate or deactivate the function. The speech intelligibility function can also be used in addition to one of the hearing profiles 1-3. If you switch to the next hearing profile, the speech intelligibility function is automatically deactivated.\n

How can I personalize the sound of the wireless headphone system?

Ear pads in different sizes are available as optional accessories from your Sennheiser partner

When I wear the stethoset receiver for extended periods of time, the ear pads exert pressure on my ears and cause pain. Are the ear pads available in different sizes and forms?

When using the headphones with your TV and the TV sound is also reproduced through the TV’s internal loudspeakers, this can cause reverb/echo issues. To eliminate the reverb/echo effect, reduce the volume on your TV or check the audio output settings of your TV to see if you can reduce the "latency" or "delay" setting (recommended setting: "0" or "low").

Why is there reverb/echo when using the headphones with my TV?

The advanced settings allow you to adjust the TV headphone system to your individual needs and to protect the settings against accidental changes.

How can I protect my settings against accidental changes?

This should only be the case if the wireless headphone system is connected to an analog headphone socket of your TV/audio device. In this case, make sure that the volume of your TV/audio device or the volume of the headphone socket on your TV/audio device is adjusted to at least a medium level. Deactivate the muting function on the audio source.

What can I do if the volume is very low?

A flashing battery status display means that the charging reminder function is activated. When you take the stethoset receiver out of the transmitter's charging compartment and the transmitter switches to standby mode, the Battery LED will flash for 10 minutes to remind you to charge the stethoset receiver. The LED stops flashing when the charging process starts. You can also deactivate the charging reminder function.

What does a flashing battery status display on the transmitter mean when I switch the stethoset receiver off?

No, the transmitter’s intelligent battery charging technology ensures that the rechargeable batteries are always charged to their optimum capacity and the battery life span is maximized. When not using the wireless headphone system for extended periods of time (several months), it is recommended that you remove the rechargeable batteries and store them in a dry place at room temperature.

Are there special instructions for battery maintenance?

In case a problem with your RS 5000 occurs:

Read the chapter "If a problem occurs ..." in the instruction manual, as it contains solutions to the most common issues and problems: https://sennheiser-hearing.com/download 

What can I do if my wireless headphone system does no work properly?

Information on accessories and spare parts can be found on the product page in the section “Accessories”.

Which spare parts are available for my wireless headphones system?

Please use our \ncontact form\n to reach out to our Service department.